Frequently asked questions

We've got the answers

Welcome to our Frequently Asked Questions (FAQ) page! Here, you'll find answers to the most common questions we receive from our customers after our many years of experience. Whether you're curious about our vehicle inspection process, financing options, or warranty details, we've got you covered.

Our goal is to provide you with all the information you need to make your car-buying experience as smooth and enjoyable as possible. If you don't find the answer you're looking for, please feel free to contact us directly. We're here to help!

WHY APPOINTMENT ONLY?

At LCS Motors we choose to operate on an appointment only basis for a multiple of reasons, some of which you'll find below.

Personalised service: Experience one-on-one time with our team of experts, allowing us to tailor your car-buying experience to suit your unique needs. This personalised approach ensures a more efficient and enjoyable process, making it much easier for you to find the perfect vehicle.
No waiting: Queuing is a thing of the past. We understand purchasing your next vehicle can be a big thing, hence why all of our appointments are guaranteed for one person allowing you to take your time when viewing.
Safety and comfort: Not a fan of crowds? Neither are we. Enjoy a one-on-one, personalised experience with us without the fuss of other undercutting buyers. A comfortable environment ensures our customers choose and drive away in the right car for them.
Reduced costs: Quality stock and outstanding customer service, yet extremely competitive prices? Thankfully it's not too good to be true. Our appointment only basis is one of the ways our family run business mitigates the cost of rapidly rising overheads, allowing us to pass some of the savings onto you.
Hand picked stock: At LCS Motors, all of our stock is carefully inspected and selected by all members of our team. Scheduling appointments allows us to work around viewings to ensure we keep sourcing our high quality stock which our business is built upon.

how do I book an appointment?

Booking an appointment with us is a breeze. Simply contact us directly by phone or email to schedule a time that works best for you. Our friendly team will confirm your appointment and ensure we have the vehicle you're interested in ready for your visit.

Alternatively, you can fill out the appointment request form on our website, providing your preferred date and time along with any specific vehicle interests or questions. We'll promptly get back to you to finalize the details.

By booking an appointment, you’ll receive personalised attention and a tailored experience, making your car-buying journey smooth and enjoyable.

how do you prepare your vehicles?

At LCS Motors, we take pride in ensuring every vehicle we offer meets the highest standards of quality and reliability. Here's our step by step, fully transparent breakdown on how we prepare our vehicles for sale:

Comprehensive Inspection: Every vehicle undergoes a thorough inspection by our experienced technicians. We check all critical components to ensure they are in excellent working condition.
Scheduled Servicing: Our vehicles are serviced according to their schedule, which typically includes an oil and filter change and topping up essential fluids. This helps maintain the vehicle's reliability and performance.
MOT Compliance: If a vehicle has less than six months remaining on its MOT, we conduct a fresh MOT, ensuring you can drive away with a full 12 months of MOT coverage. Any issues identified during the MOT are promptly addressed.
Final Quality Check: Before sale, each vehicle undergoes a final quality check, including a test drive to confirm it runs smoothly and is ready for its new owner.
Detailing and Presentation: We wash and detail each vehicle to ensure it looks its very best. While we address any minor imperfections at this stage, please remember that our vehicles are used, and some age-related marks are to be expected.

By following these meticulous steps, we ensure that every vehicle from LCS Motors meets our high standards of quality and reliability, providing you with peace of mind and a great driving experience.

do you offer a delivery service?

Don't let distance get in the way of finding the perfect car for you. At LCS Motors, we offer a convenient nationwide delivery service to ensure you can purchase your ideal vehicle, no matter where you are located in the UK.

To help you feel confident in your choice, we provide an in-depth video walkaround of the vehicle, allowing you to see it in detail and hear it running, so you’re not buying blind. This way, you can familiarise yourself with the vehicle and satisfy yourself with its condition before making your decision. Once you're ready, simply give us a call for a personalised delivery quote to your location.

Enjoy the peace of mind and convenience of having your new car delivered right to your doorstep.

Please note: Delivery costs are to be paid fully by the customer.

Can I trade in my old car?

Of course! Part exchanging your vehicle with us is the easiest and most hassle-free way to get the best value for your car.

We offer a transparent and straightforward process that ensures you receive a fair and competitive price without the stress of negotiating or dealing with unreliable buyers. Our experienced team handles all the paperwork and logistics, allowing you to enjoy a seamless transaction from start to finish.

Whether you're upgrading, downsizing, or simply need some extra cash, exchanging your vehicle with us guarantees a swift and satisfactory experience.

Reduce the cost of your new vehicle and drive away for a fraction of the price! Contact us today if you’d like to sell your vehicle or part exchange it against one of our high-quality used cars. Start your journey towards a great deal and an exceptional driving experience with us.

Is your question unanswered?

Although we've done our best to answer all of our frequently asked questions, we understand that some may be unanswered. If you have any unanswered questions or need further details about our vehicles, services, or policies, please don’t hesitate to get in touch. Our dedicated team is here to assist you and ensure you have all the clarity you need. Whether you prefer to call, email, or visit us in person, we’re always ready to help.

Contact us today and let us make your car-buying journey as smooth and enjoyable as possible.